{"id":374590,"date":"2026-09-29T07:02:51","date_gmt":"2026-09-29T07:02:51","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/rapidsales-for-woocommerce\/"},"modified":"2026-09-29T07:00:39","modified_gmt":"2026-09-29T07:00:39","slug":"rapidsales-for-woocommerce","status":"publish","type":"plugin","link":"https:\/\/srd.wordpress.org\/plugins\/rapidsales-for-woocommerce\/","author":23572837,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"0.4.1","stable_tag":"0.4.1","tested":"7.1.2","requires":"6.2","requires_php":"7.4","requires_plugins":null,"header_name":"RapidSales for WooCommerce","header_author":"RapidSales","header_description":"WhatsApp order notifications, COD confirmation and abandoned-cart recovery for WooCommerce, powered by RapidSales.","assets_banners_color":"fed8c4","last_updated":"2026-09-29 07:00:39","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/rapidsales.ai","rating":0,"author_block_rating":0,"active_installs":0,"downloads":31,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"0.4.1":{"tag":"0.4.1","author":"rapidsales","date":"2026-09-29 07:00:39","revision":3718417}},"upgrade_notice":{"0.4.1":"

First public release.<\/p>"},"ratings":[],"assets_icons":{"icon-256x256.png":{"filename":"icon-256x256.png","revision":3718461,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3718461,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["0.4.1"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Connect your RapidSales account in one step.","2":"Messaging settings: flows, COD rules, quiet hours and status mapping.","3":"Health summary and send-test-message.","4":"A COD confirmation conversation on WhatsApp."}},"plugin_section":[],"plugin_tags":[15962,31178,38803,3160,286],"plugin_category":[45],"plugin_contributors":[283352],"plugin_business_model":[],"class_list":["post-374590","plugin","type-plugin","status-publish","hentry","plugin_tags-abandoned-cart","plugin_tags-cod","plugin_tags-order-notifications","plugin_tags-whatsapp","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-rapidsales","plugin_committers-rapidsales"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/rapidsales-for-woocommerce\/assets\/icon-256x256.png?rev=3718461","icon_2x":"https:\/\/ps.w.org\/rapidsales-for-woocommerce\/assets\/icon-256x256.png?rev=3718461","generated":false},"screenshots":[],"raw_content":"\n

RapidSales for WooCommerce sends your customers timely WhatsApp updates and recovers lost revenue \u2014 built for D2C and COD-heavy stores in India.<\/p>\n\n

Order notifications<\/strong>\nAutomatic WhatsApp updates when an order is placed, shipped, out for delivery, delivered or cancelled. You control which WooCommerce status triggers which message.<\/p>\n\n

COD confirmation (reduce RTO)<\/strong>\nCash-on-delivery orders get a WhatsApp confirmation with Confirm\/Cancel buttons. Optionally auto-cancel (and restock) orders the customer declines. Set a minimum order value below which COD orders get a normal confirmation instead.<\/p>\n\n

Abandoned-cart recovery<\/strong>\nWhen a shopper leaves checkout after entering their phone number, they receive a WhatsApp reminder with a one-tap link that restores their cart. Built-in guardrails: one reminder per cart, at most one reminder per customer per 72 hours, and configurable quiet hours.<\/p>\n\n

Simple setup<\/strong>\nInstall, enter your RapidSales account credentials, done. All settings \u2014 flows, COD rules, quiet hours, status mapping \u2014 live right in your WooCommerce admin, along with a 7-day health summary and a send-test-message button.<\/p>\n\n

Account required:<\/strong> this plugin is a connector for the RapidSales platform (https:\/\/rapidsales.ai). You need a RapidSales account with an approved WhatsApp Business channel and message templates. Message delivery is handled by RapidSales via the WhatsApp Business API and may incur charges per your RapidSales plan.<\/p>\n\n

External services<\/h3>\n\n

This plugin connects to the RapidSales gateway service (https:\/\/woo.rapidsales.ai), operated by RapidSales (https:\/\/rapidsales.ai). It is required for every feature of the plugin \u2014 the plugin is a connector and does not send WhatsApp messages itself.<\/p>\n\n

What is sent, and when:<\/p>\n\n

    \n
  • On connect:<\/strong> your store URL and the RapidSales account email\/password you enter (the password is used once for validation and is never stored on your WordPress site).<\/li>\n
  • On order events:<\/strong> order id\/number\/status, amount, currency, payment method, customer name\/email\/phone, the first line items, and shipment-tracking details if a tracking plugin has stored them.<\/li>\n
  • On checkout (if cart recovery is enabled):<\/strong> the contact details the shopper types (name, email, phone) and the cart contents, so an abandoned-cart reminder can be sent.<\/li>\n
  • From the settings page:<\/strong> your messaging preferences, and the phone number you enter when sending a test message.<\/li>\n<\/ul>\n\n

    This data is used solely to deliver the plugin's functionality (sending WhatsApp messages on your behalf via your own RapidSales account). See the RapidSales terms and privacy policy: https:\/\/www.rapidsales.ai\/terms-and-conditions and https:\/\/www.rapidsales.ai\/privacy-policy<\/p>\n\n\n

      \n
    1. Install and activate the plugin (WooCommerce must be active).<\/li>\n
    2. Go to WooCommerce \u2192 RapidSales<\/strong>.<\/li>\n
    3. Enter the API-user email and password from your RapidSales dashboard (Account \u2192 API User) and click Connect<\/strong>.<\/li>\n
    4. Make sure your RapidSales account has Active Template Configs for at least \"Placed\" and \"COD\".<\/li>\n
    5. Optionally adjust flows, COD rules, quiet hours and status mapping \u2014 then send yourself a test message.<\/li>\n<\/ol>\n\n\n
      \n

      Do I need a RapidSales account?<\/h3><\/dt>\n

      Yes. The plugin is a connector for the RapidSales platform, which provides the WhatsApp Business channel, message templates and delivery.<\/p><\/dd>\n

      Does the plugin store my RapidSales password?<\/h3><\/dt>\n

      No. The password is sent once, over HTTPS, to validate your account and is never stored in WordPress.<\/p><\/dd>\n

      Which checkout types are supported?<\/h3><\/dt>\n

      Both the classic shortcode checkout and the new block checkout.<\/p><\/dd>\n

      Why did a customer not receive a message?<\/h3><\/dt>\n

      The most common reasons are a missing\/inactive Template Config for that status on your RapidSales account, or a phone number that is not on WhatsApp. The health section on the settings page points out skipped messages.<\/p><\/dd>\n

      Does it work with order-tracking plugins?<\/h3><\/dt>\n

      Yes \u2014 shipment tracking details saved by common tracking plugins (e.g. Shipment Tracking \/ AfterShip) are included in \"shipped\" messages automatically.<\/p><\/dd>\n\n<\/dl>\n\n\n

      0.4.1<\/h4>\n\n
        \n
      • Code-quality pass for the WordPress.org review (Plugin Check clean).<\/li>\n<\/ul>\n\n

        0.4.0<\/h4>\n\n
          \n
        • Settings page: flow toggles, COD minimum order value, auto-cancel, quiet hours, per-status message mapping.<\/li>\n
        • 7-day health summary and send-test-message button.<\/li>\n<\/ul>\n\n

          0.3.0<\/h4>\n\n
            \n
          • Abandoned-cart capture (classic + block checkout), WhatsApp reminder and one-tap cart recovery link.<\/li>\n<\/ul>\n\n

            0.2.0<\/h4>\n\n
              \n
            • Self-service connect with RapidSales account credentials.<\/li>\n<\/ul>\n\n

              0.1.0<\/h4>\n\n
                \n
              • Order status notifications, COD confirmation with Confirm\/Cancel write-back.<\/li>\n<\/ul>","raw_excerpt":"WhatsApp order notifications, COD confirmation and abandoned-cart recovery for WooCommerce, powered by RapidSales.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/374590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=374590"}],"author":[{"embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/rapidsales"}],"wp:attachment":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=374590"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=374590"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=374590"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=374590"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=374590"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=374590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}