{"id":325302,"date":"2026-06-30T20:14:15","date_gmt":"2026-06-30T20:14:15","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/masiou-chat\/"},"modified":"2026-06-10T17:47:48","modified_gmt":"2026-06-10T17:47:48","slug":"masiou-chat","status":"publish","type":"plugin","link":"https:\/\/srd.wordpress.org\/plugins\/masiou-chat\/","author":23515265,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0","requires":"5.8","requires_php":"7.4","requires_plugins":null,"header_name":"Masiou Chat","header_author":"Masiou","header_description":"AI sales assistant that answers customer questions, recommends products, and captures leads \u2014 24\/7, in 40+ languages. Paste your Client ID and the chat widget is live.","assets_banners_color":"2f3f91","last_updated":"2026-06-10 17:47:48","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/masiou.com\/","header_author_uri":"","rating":0,"author_block_rating":0,"active_installs":0,"downloads":25,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"masiou","date":"2026-06-30 19:21:33"}},"upgrade_notice":{"1.0.0":"<p>First public release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3591909,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3591909,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3591909,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3591909,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"The chat widget in the bottom-right of an e-shop \u2014 a visitor asks a question, the AI answers with real product cards.","2":"The Masiou dashboard showing live conversations, captured leads, and AI Insights.","3":"The plugin's Settings page \u2014 paste your Client ID, save, you're done."}},"plugin_section":[],"plugin_tags":[90336,5707,2364,11463,332],"plugin_category":[41,45],"plugin_contributors":[269640],"plugin_business_model":[],"class_list":["post-325302","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-chat","plugin_tags-chat","plugin_tags-chatbot","plugin_tags-lead-capture","plugin_tags-sales","plugin_category-communication","plugin_category-ecommerce","plugin_contributors-masiou","plugin_committers-masiou"],"banners":{"banner":"https:\/\/ps.w.org\/masiou-chat\/assets\/banner-772x250.png?rev=3591909","banner_2x":"https:\/\/ps.w.org\/masiou-chat\/assets\/banner-1544x500.png?rev=3591909","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/masiou-chat\/assets\/icon-128x128.png?rev=3591909","icon_2x":"https:\/\/ps.w.org\/masiou-chat\/assets\/icon-256x256.png?rev=3591909","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p>Masiou is an AI-powered chat widget that turns casual visitors into customers. It knows your product catalog, answers in 40+ languages automatically, and captures leads when visitors don't convert.<\/p>\n\n<h4>What you get<\/h4>\n\n<ul>\n<li><strong>Product-aware AI answers<\/strong> \u2014 visitors get real product cards with photos, prices, and add-to-cart buttons.<\/li>\n<li><strong>40+ languages<\/strong> with automatic detection. Greek customer types in Greek, the bot answers in Greek. German in German. Same widget.<\/li>\n<li><strong>Email transcript &amp; lead capture<\/strong> \u2014 when a visitor leaves an email or phone in chat, you get an instant alert.<\/li>\n<li><strong>Monthly performance reports<\/strong> delivered to your inbox.<\/li>\n<li><strong>Zero coding<\/strong> \u2014 install plugin, paste your Client ID, save. Widget is live.<\/li>\n<li><strong>Fast<\/strong> \u2014 the script loads asynchronously with <code>defer<\/code> and uses <code>preconnect<\/code> for the bundle host. No CLS impact.<\/li>\n<\/ul>\n\n<h4>How it works<\/h4>\n\n<ol>\n<li>Sign up at <a href=\"https:\/\/masiou.com\/register\/\">masiou.com<\/a> \u2014 there is a free 7-day trial.<\/li>\n<li>Install this plugin on your WordPress site.<\/li>\n<li>In <strong>Settings \u2192 Masiou Chat<\/strong>, paste your <strong>Client ID<\/strong> (visible on your dashboard at masiou.com\/my-account\/dashboard\/).<\/li>\n<li>Save \u2014 the chat widget appears in the bottom-right of every page.<\/li>\n<\/ol>\n\n<h4>Compatible with<\/h4>\n\n<ul>\n<li>WooCommerce, Easy Digital Downloads, and other store plugins<\/li>\n<li>WP Rocket, W3 Total Cache, and other caching plugins<\/li>\n<li>Any theme \u2014 the widget is rendered in a top-layer overlay<\/li>\n<\/ul>\n\n<h4>External services<\/h4>\n\n<p>This plugin loads a JavaScript bundle and connects to <strong>chat.masiou.com<\/strong>, hosted by Masiou (BearsMedia Digital, Athens, Greece) on Hetzner servers within the EU.<\/p>\n\n<ul>\n<li><strong>What is sent<\/strong>: the visitor's chat messages, your Client ID, and standard browser metadata (page URL, language).<\/li>\n<li><strong>What is stored<\/strong>: conversations and captured leads are stored in EU servers (Hetzner, Germany\/Finland) for 30 days.<\/li>\n<li><strong>GDPR<\/strong>: a DPA is available on request. Full privacy details at <a href=\"https:\/\/masiou.com\/privacy\/\">masiou.com\/privacy<\/a>.<\/li>\n<li><strong>Terms of Service<\/strong>: <a href=\"https:\/\/masiou.com\/terms\/\">masiou.com\/terms<\/a>.<\/li>\n<\/ul>\n\n<p>The widget bundle URL: <code>https:\/\/chat.masiou.com\/widget.bundle.js<\/code><\/p>\n\n<h4>Pricing<\/h4>\n\n<p>Plans start at \u20ac59\/month. Every new account gets a 7-day free trial \u2014 \u20ac0 today, first charge on day 8, cancel anytime. Full pricing at <a href=\"https:\/\/masiou.com\/pricing\/\">masiou.com\/pricing<\/a>.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>From WP Admin \u2192 <strong>Plugins \u2192 Add New<\/strong>, search for \"Masiou\" and click <strong>Install Now<\/strong>, then <strong>Activate<\/strong>.\n(Or: upload the <code>masiou-chat<\/code> folder to <code>\/wp-content\/plugins\/<\/code> via FTP and activate from the Plugins screen.)<\/li>\n<li>Go to <strong>Settings \u2192 Masiou Chat<\/strong>.<\/li>\n<li>Paste your <strong>Client ID<\/strong> (find it on your dashboard at https:\/\/masiou.com\/my-account\/dashboard\/).<\/li>\n<li>Click <strong>Save Changes<\/strong>.<\/li>\n<li>Visit any front-end page \u2014 the chat bubble is now in the bottom-right corner.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20masiou%20account%3F\"><h3>Do I need a Masiou account?<\/h3><\/dt>\n<dd><p>Yes. Sign up at https:\/\/masiou.com\/register\/ to get your Client ID. New accounts include a 7-day free trial \u2014 \u20ac0 today, first charge on day 8.<\/p><\/dd>\n<dt id=\"will%20it%20slow%20down%20my%20site%3F\"><h3>Will it slow down my site?<\/h3><\/dt>\n<dd><p>No. The widget bundle loads with <code>defer<\/code> (after HTML parsing) and uses <code>preconnect<\/code> to warm up the connection. Lighthouse and PageSpeed Insights report no impact on LCP or CLS.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20woocommerce%3F\"><h3>Does it work with WooCommerce?<\/h3><\/dt>\n<dd><p>Yes. The widget reads your product catalog through a separate feed (configured in your Masiou dashboard), so the AI can recommend actual products with photos and prices.<\/p><\/dd>\n<dt id=\"how%20do%20i%20disable%20the%20widget%20on%20specific%20pages%3F\"><h3>How do I disable the widget on specific pages?<\/h3><\/dt>\n<dd><p>Use the <code>masiou_chat_should_inject<\/code> filter in your theme's <code>functions.php<\/code>:<\/p>\n\n<pre><code>add_filter( 'masiou_chat_should_inject', function( $inject ) {\n    if ( is_page( 'checkout' ) ) return false;\n    return $inject;\n} );\n<\/code><\/pre><\/dd>\n<dt id=\"is%20visitor%20data%20gdpr-compliant%3F\"><h3>Is visitor data GDPR-compliant?<\/h3><\/dt>\n<dd><p>Yes. Data is stored on Hetzner EU servers. We retain conversations for 30 days. A DPA is available on request. Full details: https:\/\/masiou.com\/privacy\/<\/p><\/dd>\n<dt id=\"i%20see%20no%20widget%20after%20activating.%20what%20now%3F\"><h3>I see no widget after activating. What now?<\/h3><\/dt>\n<dd><ol>\n<li>Confirm your Client ID is correct (copy\/paste from your dashboard, no extra spaces).<\/li>\n<li>Make sure the <strong>Enable widget<\/strong> checkbox is ticked.<\/li>\n<li>If you use a heavy caching plugin, purge the cache.<\/li>\n<li>Open your site in an incognito window and check the bottom-right corner.<\/li>\n<\/ol><\/dd>\n<dt id=\"can%20i%20customize%20colors%20%2F%20brand%20the%20widget%3F\"><h3>Can I customize colors \/ brand the widget?<\/h3><\/dt>\n<dd><p>Yes, but those settings live in your Masiou dashboard \u2014 not in this plugin. Log in to https:\/\/masiou.com\/my-account\/dashboard\/ and open the <strong>Appearance<\/strong> sub-tab.<\/p><\/dd>\n<dt id=\"where%20do%20i%20configure%20faq%2C%20contact%20info%2C%20product%20feed%2C%20sitemaps%2C%20opening%20hours%2C%20welcome%20message%2C%20notifications%3F\"><h3>Where do I configure FAQ, contact info, product feed, sitemaps, opening hours, welcome message, notifications?<\/h3><\/dt>\n<dd><p>Everything beyond the Client ID lives in your Masiou dashboard, not in this plugin. Log in to https:\/\/masiou.com\/my-account\/dashboard\/ to set up:<\/p>\n\n<ul>\n<li>Business info &amp; contact details (email, phone, address, opening hours)<\/li>\n<li>FAQ entries \u2014 custom questions and answers the AI should know<\/li>\n<li>Product feed (XML \/ catalog URL) for product-aware answers<\/li>\n<li>Sitemap \/ pages so the AI can link visitors to the right pages<\/li>\n<li>Custom welcome message and auto-open behavior<\/li>\n<li>Widget appearance (theme color, position) and brand<\/li>\n<li>Email notifications \u2014 daily reports, instant lead alerts, AI Insights<\/li>\n<li>Size guide (for fashion stores) and other vertical-specific data<\/li>\n<\/ul><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial public release.<\/li>\n<li>Settings page (Settings \u2192 Masiou Chat) with Client ID, enable\/disable toggle, lazy-load option.<\/li>\n<li>Server-side preconnect for the widget host (zero CLS, faster LCP).<\/li>\n<li>Widget bundle enqueued via wp_enqueue_script with deferred loading.<\/li>\n<li><code>masiou_chat_should_inject<\/code> filter for per-page disable.<\/li>\n<li><code>masiou_chat_config<\/code> filter for advanced developers to customize the widget config.<\/li>\n<li>Multisite-aware uninstall \u2014 clears options on every site of the network.<\/li>\n<\/ul>","raw_excerpt":"Masiou adds a smart AI chat helper to your shop that answers your shoppers and helps turn more of them into buyers.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/325302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=325302"}],"author":[{"embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/masiou"}],"wp:attachment":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=325302"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=325302"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=325302"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=325302"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=325302"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=325302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}