{"id":231143,"date":"2025-05-16T16:43:25","date_gmt":"2025-05-16T16:43:25","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/smartiepal\/"},"modified":"2025-05-16T16:51:01","modified_gmt":"2025-05-16T16:51:01","slug":"smartiepal","status":"publish","type":"plugin","link":"https:\/\/srd.wordpress.org\/plugins\/smartiepal\/","author":23288735,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.1","stable_tag":"1.1","tested":"6.8.5","requires":"5.5","requires_php":"8.0","requires_plugins":null,"header_name":"SmartiePal","header_author":"Vladimir Ruman","header_description":"Integrate SmartiePal AI-powered customer support webchat into WordPress. SmartiePal is a cloud-based AI chatbot platform offering real-time customer support, automated responses, smart search, and customizable assistants with free and premium plans.","assets_banners_color":"435758","last_updated":"2025-05-16 16:51:01","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/www.smartiepal.com","header_author_uri":"https:\/\/www.softvr.sk","rating":0,"author_block_rating":0,"active_installs":0,"downloads":341,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.1":{"tag":"1.1","author":"softvr","date":"2025-05-16 16:51:01"}},"upgrade_notice":{"1.1":"

First stable release. Ensure you have WordPress 5.5 or higher and PHP 7.4+ for best compatibility.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3294911,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3294911,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3294911,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3294911,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3294901,"resolution":"1","location":"assets","locale":""},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3294901,"resolution":"2","location":"assets","locale":""},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3294901,"resolution":"3","location":"assets","locale":""}},"screenshots":{"1":"

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\nSmartiePal plugin setup.<\/p>","2":"

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\nPreview Sample Page.<\/p>","3":"

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\nPreview of widget.<\/p>"}],"raw_content":"\n

SmartiePal is an AI-driven customer support solution that provides an embeddable webchat interface for your website. Create a free SmartiePal account or enter your existing Assistant ID to embed SmartiePal\u2019s chat widget and start engaging visitors instantly.<\/p>\n\n

With this plugin, you can:<\/p>\n\n

    \n

  1. Create a new free SmartiePal account by entering basic user details (email, first name, surname, password).<\/p><\/li>\n

  2. Manually enter an existing Assistant ID if you already have a SmartiePal account.<\/p><\/li>\n

  3. Automatically insert the SmartiePal chat loader script in your site\u2019s header.<\/p><\/li>\n<\/ol>\n\n

    For more details on the SmartiePal service, pricing, and premium features, visit: https:\/\/www.smartiepal.com<\/p>\n\n

    Usage<\/h3>\n\n

    After activating the plugin, configure your SmartiePal integration in the WordPress admin:<\/p>\n\n

      \n
    1. Navigate to Settings \u00bb SmartiePal.<\/li>\n<\/ol>\n\n

      To create a new free SmartiePal account:<\/p>\n\n

        \n

      1. Fill in your Email, First Name, Surname, and Password fields.<\/p><\/li>\n

      2. Click Save Settings and Create Account. Your Assistant ID will be generated and saved automatically.<\/p><\/li>\n<\/ol>\n\n

        To use an existing Assistant:<\/p>\n\n

          \n

        1. Enter your Assistant ID in the Manual Assistant ID field.<\/p><\/li>\n

        2. Click Save Assistant ID.<\/p><\/li>\n<\/ol>\n\n

          To remove your SmartiePal account:<\/p>\n\n

            \n
          1. Click Remove Account and confirm in the modal dialog.<\/li>\n<\/ol>\n\n

            External Services<\/h3>\n\n

            This plugin integrates with SmartiePal, an AI-powered customer service platform, to provide automated chat support on your website.<\/p>\n\n

            Service Provider: SmartiePal by SoftVR s.r.o.<\/p>\n\n

            Purpose: Enables AI-driven chat functionality, allowing for automated customer support and interaction with website visitors.<\/p>\n\n

            Account Registration<\/p>\n\n

            To use this plugin, site administrators must create their own account on SmartiePal.com. During registration, the following personal information is collected and stored by SmartiePal:<\/p>\n\n

            1. Email address (used as login credential and for communication)\n\n2. Password (encrypted and used for account authentication)\n<\/code><\/pre>\n\n
            This account is used to configure, manage, and monitor the AI assistant integrated into your website via the plugin.\nData Sent to SmartiePal<\/p>\n\n
            Once the plugin is configured and the chat widget is active, the following data is transmitted to SmartiePal servers:<\/p>\n\n
            1. User chat messages and interactions\n\n2. Timestamps of interactions\n\n3. IP address and browser\/device information\n\n4. Any user-provided data during conversations\n\n5. Site administrator's SmartiePal account credentials (used once during setup for authentication via API)\n<\/code><\/pre>\n\n
            This data is used to process conversations, improve AI responses, and provide analytics to the site administrator.\n    Terms of Service<\/a>\n    Privacy Policy<\/a><\/p>\n\n
            \u26a0\ufe0f Ensure you disclose this data handling to your website users and obtain proper consent, especially under laws like GDPR or CCPA.<\/p>\n\n
            License<\/h3>\n\n
            This plugin is licensed under the GPLv2 (or later). See the full license at https:\/\/www.gnu.org\/licenses\/gpl-2.0.html.<\/p>\n\n\n
            You can install SmartiePal Integration Plugin via the WordPress dashboard:<\/p>\n\n
              \n
            1. In your WordPress admin, go to Plugins \u00bb Add New.<\/p><\/li>\n
            2. Search for SmartiePal Integration.<\/p><\/li>\n
            3. Click Install Now, then Activate.<\/p><\/li>\n<\/ol>\n\n
              Or, to install manually:<\/p>\n\n
                \n
              1. Download the plugin ZIP from the WordPress plugin directory.<\/p><\/li>\n
              2. In your WordPress admin, go to Plugins \u00bb Add New \u00bb Upload Plugin.<\/p><\/li>\n
              3. Upload the ZIP file and click Install Now.<\/p><\/li>\n
              4. After installation, click Activate Plugin.<\/p><\/li>\n
              5. Go to Settings \u00bb SmartiePal to configure the plugin settings.<\/p><\/li>\n<\/ol>\n\n\n
                \n
                Do I need to pay to use SmartiePal?<\/h3><\/dt>\n
                No\u2014this plugin allows you to create a free SmartiePal account. Premium plans and additional features are available on the SmartiePal website.<\/p><\/dd>\n
                Where can I customize the chat appearance?<\/h3><\/dt>\n
                Visit the SmartiePal Admin Console at https:\/\/www.ui.smartiepal.com\/login to adjust avatar, color scheme, greetings, and other advanced settings.<\/p><\/dd>\n\n<\/dl>\n\n\n
                1.1<\/h4>\n\n
                Release Date: 17 April 2025<\/p>\n\n
                Initial release of SmartiePal Integration Plugin. Adds account creation, Assistant ID management, and front-end script injection.<\/p>","raw_excerpt":"The SmartiePal Integration Plugin brings AI-powered customer support webchat directly into your WordPress site.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/231143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=231143"}],"author":[{"embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/softvr"}],"wp:attachment":[{"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=231143"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=231143"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=231143"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=231143"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=231143"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/srd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=231143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}