Support Helpdesk Ticket System Lite


Host A Support Tickets System Website with WordPress.
Multi Helpdesk empowers your WordPress with the helpdesk ticket system Business Model. Where companies from all around the globe could join your website to host their own support system.

General Features

Responsive Layout
Multiple skins
Companies on Subdomains.
Usage Documentation
Developer Documentation
Changeable Themes
Features Can be Extended.

Company Admin Features

Can Create Helpdesk
Configure Support Homepage
Configure FAQ (html/text)
Configure Company Introduction (html/text)
Can add/edit/view/delete Agents
Can add/edit/view/delete/block Customers
Can respond To Tickets
Can assign Tickets To Agents
Configure Tickets Settings
Change Skin

Premium Admin Demo

Customer Features

Can Edit Profile
Can Create Ticket
Can Solve Ticket
Can Rate Tickets

Premium Customer Demo

Agent Features

Can add/edit/view/delete/block Customers
Can Respond To Tickets
Can Close Tickets
Can Edit Profile

Pro Features

  • Core UI Theme

  • Admin LTE Theme

Get Pro


This section describes how to install the plugin and get it working.


  1. Upload the plugin files to the /wp-content/plugins/multihelpdesk-lite directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
  3. Use the Settings->Plugin Name screen to configure the plugin
  4. (Make your instructions match the desired user flow for activating and installing your plugin. Include any steps that might be needed for explanatory purposes)


How do i view the support helpdesk

By default YOURSITE.COM/company will display the helpdesk homepage, which you can change from the settings.

How Many Agents and tickets can i create

You can create unlimited tickets.

Why should i buy premium version

You will get 2 additional responsive themes


Read all 1 review

Contributors & Developers

“Support Helpdesk Ticket System Lite” is open source software. The following people have contributed to this plugin.