piotnetforms

Complete and versatile plugin, very lightweight compared to other form builders. Much improved form creation interface compared to early… well done!

It is useless to contact this support. If an answer comes, it is absolutely not useful. They don't respond to the support requests, but answer useless stuff and refer to the instructions on their own site, which don't help. Even the simplest questions cannot be answered properly. I have tried with 3 problems with the plugin and 3 times they have been incompetent. A plugin with such poor support is not useful for use on a live site.

Hello! Greetings from Colombia. I happen that the plugin does not work for me, where it says "Drop widgets here" this deconstructed, appears in vertical and when dragging the widgets, does not expand, remains small

It's Great Plugins, but Very bad customer support, I have a Lifetime license and I keep asking for help, but no response for more than 3 weeks now.

Do not expect client service or any support. They don't answer emails or messages even if you've paid for the pro version. Great plugin but 0 support.

Bought a licence version and had two issues so far. Contacting support is old school. Where is the support ticket system, or a generic contact form on their site? I don't even get a correspondence that they have received my email. To say they have a form builder they definitely don't utilise their own tools well. I am reluctant to keep this form builder if support is non-supportive. I wouldn't mind but they don't have much documentation to help with simple issues. Edit: Support is improving. Seen a form now on their website. They are replying to my emails much quicker than before.