Title: Nextiva
Author: nextiva
Published: <strong>March 4, 2024</strong>
Last modified: March 4, 2024

---

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![](https://ps.w.org/nextiva/assets/banner-772x250.png?rev=3044982)

This plugin **hasn’t been tested with the latest 3 major releases of WordPress**.
It may no longer be maintained or supported and may have compatibility issues when
used with more recent versions of WordPress.

![](https://ps.w.org/nextiva/assets/icon-128x128.png?rev=3044982)

# Nextiva

 By [nextiva](https://profiles.wordpress.org/nextiva/)

[Download](https://downloads.wordpress.org/plugin/nextiva.zip)

 * [Details](https://srd.wordpress.org/plugins/nextiva/#description)
 * [Reviews](https://srd.wordpress.org/plugins/nextiva/#reviews)
 *  [Installation](https://srd.wordpress.org/plugins/nextiva/#installation)
 * [Development](https://srd.wordpress.org/plugins/nextiva/#developers)

 [Support](https://wordpress.org/support/plugin/nextiva/)

## Description

AI-powered live chat your customers will love.

Automate up to 90% of your support across channels while reducing support costs 
by 30%. Deliver human-like, personalized support anytime and every time with AI-
powered chatbots. Enable 24/7 self-service for your customers.

Nextiva customers use Live Chat for:
 Lead Capture & Demand Generation: Bots can
converse with visitors, understand interests, interact like a human, and hand off
to a human when necessary. Sales & Service Automation: Chat can recognize customer
intent and automatically route to sales/service/success teams. Bots can even create
leads while your team sleeps. Appointment Scheduling: Chat allows users to independently
schedule a sales or service appointment. Handle FAQ’s: Most live chat inquiries 
are simple. Answer most frequently asked questions such as: “What are your hours?”“
How can I book an appointment?” “When will my package arrive?”

Nextiva Live Chat can be added 30 seconds or less. Get started today!

Nextiva Live Chat
 Easily add AI-powered live chat to your website Deliver Faster
Support Reduce Support Workload Increase Customer Satisfaction

## Screenshots

 * [[
 * Admin Screen with configuration option

## Installation

 * Sign up on nextiva dashboard.
 * Click on enable checkbox.
 * ConifgId and URL will be provided by nextiva dashboard.
 * Click Save and you are good to go.

## FAQ

### Who should use this plugin?

Nextiva for WordPress enables your visitors to contact you where they are, how they
want. With an all in one conversation platform, small to medium businesses can benefit
from all of the features that Nextiva has to offer.

### Where to get configid and url?

After signing up to nextiva dashboard go plugin section and select wordpress section
you can find your configid and url in that section.

### Do i have to change url and config id multiple times ?

No, Once your account is created you will receive your configid and url once and
that will work.

### What all are required for enabling chat widget?

All three section’s enable checkbox, configid, url all of them are required.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Nextiva” is open source software. The following people have contributed to this
plugin.

Contributors

 *   [ nextiva ](https://profiles.wordpress.org/nextiva/)

[Translate “Nextiva” into your language.](https://translate.wordpress.org/projects/wp-plugins/nextiva)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/nextiva/), check out
the [SVN repository](https://plugins.svn.wordpress.org/nextiva/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/nextiva/) by [RSS](https://plugins.trac.wordpress.org/log/nextiva/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0

 * Initial release

## Meta

 *  Version **1.0.0**
 *  Last updated **2 years ago**
 *  Active installations **40+**
 *  WordPress version ** 5.5 or higher **
 *  Tested up to **6.4.8**
 *  PHP version ** 7.0 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/nextiva/)
 * Tags
 * [action button](https://srd.wordpress.org/plugins/tags/action-button/)[chat](https://srd.wordpress.org/plugins/tags/chat/)
   [Click to Text](https://srd.wordpress.org/plugins/tags/click-to-text/)[phone](https://srd.wordpress.org/plugins/tags/phone/)
 *  [Advanced View](https://srd.wordpress.org/plugins/nextiva/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/nextiva/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/nextiva/reviews/)

## Contributors

 *   [ nextiva ](https://profiles.wordpress.org/nextiva/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/nextiva/)